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Delivery Information

USPS First Class Mail

 

First Class mail is the standard of our shipping. We can only fit 13 ounces worth of product in a first class mail package. This is most common shipping method chosen by our customers. It will normally get to its destination in 3 – 7 business days.

 

USPS Priority Mail

 

USPS Priority Mail is slightly faster than first class mail. We calculate the rate based on the size of the order and the kind of priority mail package that will need to be used. These packages typically arrive to our customers in 2 – 3 business days.

 

USPS Express Mail

 

USPS Express Mail is slightly faster than USPS Priority Mail. We calculate the rate based on the size of the order and the kind of express mail package that will need to be used. Express Mail must be to the post office by 3pm to get processed for 1 – 2 day shipping. If you order Express Mail, it will require a signature upon delivery. Remember, paying for express mail does not give you a quicker processing time it just means that once your order has shipped it will arrive at its destination at the fastest possible speed. Express mail can not be used to ship to an Army Post Office ("APO") or a Fleet Post Office ("FPO").

 

Free Shipping

 

We offer a free shipping method at J&M Shoes Inc for all domestic orders over $100. Any domestic order with a subtotal over $100 without tax and shipping cost (after any coupon codes are applied) will qualify for free shipping. The order will be shipped through USPS First Class Mail or USPS Priority Mail. Free shipping is not available on international orders.

 

International Shipping

 

We ship packages world wide. Once the package leaves our hands there is nothing we can do from that point. All international mail is shipped via USPS. Note: Customers are responsible for all customs and duty fees when importing products into their country.

 

All packages are shipped via USPS with the original packaging for the item.

 

Refused/Undeliverable Shipping Addresses/Unclaimed orders are subject to $25 restocking fee which is deducted from the customers refund as soon as the package arrives back at our store.

 

Once the package leaves our hands there is nothing we can do from that point. If you wish to change the address for your order, please notify us right before the package leaves our store.

 

We are not responsible for lost/stolen packages after a successful delivery scan. Signature Confirmation is available upon request if you feel that it is unsafe for USPS to leave your package by the door/mailbox.


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